Account Access
Having trouble logging in or verifying your account? Contact support and include your username and registered email address.
Support Center
2Flamingos Support
Welcome to 2Flamingos Support. We're here to help you have a safe, enjoyable, and successful experience on the platform.
Contact Support
We aim to respond to all enquiries within 24–48 hours.
If you need assistance with your account, subscriptions, gifts, payments, technical issues, or reporting a user, please contact our support team.
Email us
info@myflamingoes.com
Common Issues
Payments & Subscriptions
For issues relating to subscriptions, gifts, coins, or purchases, please provide your transaction details so we can investigate quickly.
Report a User
If you believe a user has violated our community guidelines, please use the in-app report feature or contact support with relevant details and screenshots where possible.
Technical Problems
If you experience bugs, crashes, or performance issues, please tell us your device model, Android or iOS version, app version, and a description of the issue.
Please include:
- Your device model
- Android or iOS version
- App version
- A description of the issue
Safety First
- Never send money directly to other users outside the platform.
- Do not share sensitive personal information such as banking details, passwords, or verification codes.
- Always meet new people in safe public places and exercise caution when interacting online.
Beta Programme
2Flamingos is currently in beta. You may occasionally encounter bugs or unfinished features. We welcome your feedback and suggestions as we continue improving the platform.
Thank you for helping us build the 2Flamingos community.